Terms Of Service. Just For Show?

Twitter has some serious issues to address.

It seems they are refusing to enforce their own terms of service. From the Twitter website:

Terms of Service

By using the Twitter.com web site, a service of Twitter, Inc., you are agreeing to be bound by the following terms and conditions (”Terms of Use”).

Basic Terms

1. You must be 13 years or older to use this site.
2. You are responsible for any activity that occurs under your screen name.
3. You are responsible for keeping your password secure.
4. You must not abuse, harass, threaten, impersonate or intimidate other Twitter users.
5. You may not use the Twitter.com service for any illegal or unauthorized purpose. International users agree to comply with all local laws regarding online conduct and acceptable content.
6. You are solely responsible for your conduct and any data, text, information, screen names, graphics, photos, profiles, audio and video clips, links (”Content”) that you submit, post, and display on the Twitter.com service.
7. You must not modify, adapt or hack Twitter.com or modify another website so as to falsely imply that it is associated with Twitter.com .
8. You must not create or submit unwanted email to any Twitter members (”Spam”).
9. You must not transmit any worms or viruses or any code of a destructive nature.
10. You must not, in the use of Twitter, violate any laws in your jurisdiction (including but not limited to copyright laws).

Violation of any of these agreements will result in the termination of your Twitter.com account. While Twitter.com prohibits such conduct and content on its site, you understand and agree that Twitter cannot be responsible for the Content posted on its web site and you nonetheless may be exposed to such materials and that you use the Twitter.com service at your own risk.

If you visit the website of Ariel Waldman, you will see that Twitter is clearly not enforcing #4 on this list.

4. You must not abuse, harass, threaten, impersonate or intimidate other Twitter users.

You can bet if someone was harassing one of the more “popular” female users of Twitter, the person harassing them would have been banned the very day it happened. Just a couple weeks ago I heard about them terminating the account(s) of one person who was harassing a number of different people. Was that just a rumor? If not, why are they not enforcing their terms in this case?

Something stinks around here, and it’s beginning to smell like Twitter.

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Technorati Tags: twitter, abuse, harassment, terms of service, violation
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Posted on May 22, 2008
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